Temporary Phone Line:

Please note our usual phone number is currently offline. In the meantime, please reach us via our temporary number on 01204 374910 or send us an email via the Contact Us page on the website here.

Etiquette & Protocol

Sauna and Steam Room Etiquette

Last Updated: 23 Apr 2024

  • Shower before entering the sauna or steam room 
  • Appropriate swimwear must be worn at all times – please note that no underwear or external clothing is permitted 
  • Cosmetics/henna are not permitted in the sauna and steam room area 
  • Food, alcohol or glass bottles are not permitted in the sauna and steam room area
  • Shaving is not permitted in the sauna and steam room area 
  • Inform a lifeguard if you have any medical conditions 
  • Look out for yourself and others while in the pool 
  • Listen out for the emergency alarms or lifeguard instructions
  • We would encourage customers not to run when moving around the centre, at-poolside or in our changing facilities for their own safety