Reception Refurbishment 14th - 18th October:

Our reception undergoes improvement works from 14th to 21st October. During this time, please enter the centre via our temporary reception located within the Active Zone – opposite the police station. Over this period we’ll have a temporary phone number of 07356166147 instead of our main number.

Etiquette & Protocol

Behaviour Policy

Last Updated: 17 Oct 2024

Swallows Leisure Centre and Swale Community Leisure Ltd has a zero tolerance approach to unacceptable verbal and physical behaviour directed towards staff and customers. Behaviour that is regarded as unacceptable includes but is not limited to: 

  • Excessive shouting 
  • Swearing 
  • Harassment 
  • Bullying 
  • Discrimination
  • Threats 

Any unacceptable behaviour will be taken very seriously and may result in the immediate ejection from the centre and the permanent exclusion of offenders.