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Etiquette & Protocol

  1. Assisted Lifeguard Technology FAQs
  2. Behaviour Policy
  3. Gym Commitment Statement
  4. Gym Etiquette
  5. Suitable Swimwear, Equipment and Pool Hygiene
  6. Swimming Pool Etiquette
  7. Workout Studio Etiquette

Corporate Responsibility

  1. Birmingham Community Leisure Trust - Trustees
  2. Environment & Climate Change Policy
  3. Gender Pay Gap 2025

Terms & Conditions

  1. £50 Love2Shop Voucher Customer Feedback Survey Terms and Conditions
  2. 7 Day Trial
  3. Big Open Weekend Health and Fitness - Join now and pay nothing till April
  4. Big Open Weekend Swimming Lessons - Join now and pay nothing till April
  5. Swimming Lesson: Join for £10 and pay nothing till September​
  6. CaféM Loyalty Card Terms & Conditions
  7. March Join kids courses for £1
  8. March 25% Off Birthday Parties
  9. Member benefits: 12 Guest Passes Terms & Conditions
  10. Member benefits: 20% Off Zoggs Terms & Conditions ​
  11. Member benefits: 25% Off Birthday Parties Terms & Conditions
  12. No joining fee on Adult & Child Lessons
  13. Pay Nothing Until Next Month, Plus No Joining Fee Offer
  14. Refer a Friend
  15. Terms and Conditions of Memberships

Policies

  1. Accessibility
  2. Allergen Information
  3. Complaints and Disputes Policy
  4. Cookie Policy
  5. Equality, Diversity and Inclusion Policy Statement
  6. Health Commitment Statement
  7. Member Personal Training Services Terms and Conditions
  8. Carers Policy
  9. Our Gym Guidelines for Young Members
  10. Photography and Filming Policy
  11. Privacy Policy
  12. Safeguarding Policy Statement
  13. Swimming Admissions Policy